Billing Terms & Condition
Last updated: September 8, 2026
Acceptance of Terms
Welcome to Pet Zown. This Payment Policy applies to purchases made through our website, petzown.com.
By placing an order through our website, you agree to this Payment Policy, our Terms of Service, and any other policies that apply to your purchase.
Please review these terms carefully before completing an order. If you do not agree with them, you should not place an order through our website.
Accepted Payment Methods
Depending on availability at checkout, we may accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- PayPal
- Shop Pay
- UnionPay
- Visa
The payment methods currently available for your order will be displayed at checkout.
Payment Authorisation
By submitting your payment information, you confirm that:
- The information you provide is accurate and complete
- You are authorised to use the selected payment method
- You authorise us and our payment providers to charge the total amount shown at checkout
Your order may not be processed until payment has been successfully authorised.
Payment Security
Payments are processed securely through our trusted payment providers. Pet Zown does not directly store complete payment card details.
Payment transactions may be subject to security checks, fraud-prevention measures, and additional verification by your bank or payment provider.
Prices and Charges
Product prices and applicable delivery charges will be displayed before you complete your purchase.
You are responsible for reviewing the order total and confirming that all details are correct before submitting payment.
Failed or Declined Payments
If your payment is declined, please check that your payment details are correct or contact your bank or payment provider.
Pet Zown is not responsible for fees charged by your bank, card issuer, or payment provider in connection with a declined or failed transaction.
Order Confirmation
After placing an order, you should receive an order confirmation by email. An order is not guaranteed until payment has been accepted and the order has been confirmed by Pet Zown.
We may cancel or refuse an order in cases including suspected fraud, unauthorised payment, incorrect pricing, inaccurate information, or product unavailability.
If we cancel a paid order, the payment will be refunded to the original payment method.
Errors, Inaccuracies, and Omissions
Information on our website may occasionally contain errors or omissions relating to product descriptions, prices, promotions, delivery charges, or availability.
We reserve the right to correct inaccurate information and update or cancel an affected order. If payment has already been collected for a cancelled order, we will issue a refund to the original payment method.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Please review our Return and Refund Policy for information about eligibility, exclusions, and how to request a return or refund.
Contact Us
If you have questions about a payment or order, please contact us:
Telephone:
+353 57 912 5548
Email:
contact@petzown.com